General terms

1. Prices
The prices include the current VAT. If the products are delivered outside of the EU no VAT applies.

2. Shipment
The shipment cost is calculated depending on the country and shipment method.
It is displayed in the shopping cart.

3. Accepting the contract
The contract comes of, if
a) the customer places the order with the mouse or the enter key and
b) the order is confirmed by erzgebirge.co.uk via E-Mail or fax.
c) the delivery of the products.

4. Delivery
All goods will be delivered by the selected package delivery company. For deliveries outside of the European Union additional customs duties and fees may be charged.

5. Payment
Erzgebirge.co.uk will bill the credit card of the customer, PayPal or he uses prepayment.
If the customer pays by bank transfer (prepayment) he received a discount of 2% which can be subtracted from the transfered amount.
The payment is done in Euro. Other currencies are displayed only for information purposes.

6. Warranty
All shipments are insured by the package delivery companies. No warranty for broken parts or careless handling or wilful distruction.

7. Liability
Erzgebirge.co.uk is liable only for careless or wilful cause.

8. Property
The goods are in the property of erzgebirge.co.uk until the payment has been made.

9. Returns Policy
The customer may cancel his order within 2 weeks after delivery. The cancelation of the order can be done by sending the goods back to erzgebirge.co.uk.
You will have to bear the direct cost of returning the goods.

10. Imprint
erzgebirge.co.uk
ISDD GmbH
Schwarzwaldstr. 7
78141 Schoenwald/Black Forest - GERMANY
Phone: +49(0)7722/77154
Fax: +49(0)7722/920425
E-Mail: post@erzgebirge.co.uk
Internet: www.erzgebirge.co.uk
Managing directors: Reiner Duffner, Claus-Stefan Duffner
Commercial register: Villingen-Schwenningen HRB2529
Value added tax identification number: DE213111618

11. Privacy
Erzgebirge.co.uk may store the data of the customer electronically. The data is only used for this business relationship.

12. Jurisdiction
The parties hereby expressly agree on jurisdiction of the commercial court of Villingen, Germany

13. General
Should individual provisions of the contract or of these provisions be invalid the validity of the other provisions shall not be affected. The invalid provision shall be replaced by a valid one, which comes as close to the target goal as possible.