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Warranty Included: Each product has a two-year warranty and guaranteed satisfaction.
Get the answers to our most commonly asked questions about our original Erzgebirge wooden figurines, folk art and other traditional German decorations here:
Can the Erzgebirge nutcrackers be used to crack nuts?
Our authentic nutcrackers are handcrafted and hand-painted - and they are all fully operational and can be used to open nuts. But most people do not use their nutcrackers as an everyday way of cracking nuts, as after fair use, there is a chance the paint will become slightly damaged. This is why our treasured nutcrackers are often bought for decoration only.
How do I use an incense smoker?
Another classic Erzgebirge piece of German folk art is the classic incense smoker. Also hand-carved and hand-painted, these charming wooden creations are made to envelop an incense cone while the smoke slowly rises from the top, usually from the character's mouth or pipe.
This is how they work:
- Remove the top of the figurine from the base.
- Next, put an incense cone in the base and light it carefully with a match or lighter.
- Replace the top part and place it over the lit incense cone.
- The fragrant smoke will then rise and come out of the openings at the top of the smoker - all you have to do then is enjoy!
Learn more about how to use a German incense smoker here.
How do I use the German Christmas pyramid?
German Christmas pyramids have a rich history dating back hundreds of years. These charming wooden ornaments often have festive or religious scenes within them, with places for candles at their edges; these can be tea lights or candlesticks, depending on the design.
But how do you use a German Christmas pyramid? Simply place the candle in the candle holder spots, light the wick and let the beautiful pyramid twinkle and glow while the hot air generated by the candle will cause the propeller to spin, finishing the magic of the Christmas pyramid.
How are the LED candle arches illuminated?
As well as a range of candle-based pieces, we also have items with LED light, such as our LED candle arches powered by a wall plug socket. These LED lights can last up to 15,000 hours, so you can look forward to years of festive decoration!
Shop our twinkling selection of German candle arches here.
How do German weather houses work?
Another piece of traditional German folk art is the weather house. This is a decorative device that helps tell if it's damp and raining or fair and dry outside - usually with a thermometer in the middle.
Two figurines indicate the degree of fine or damp weather within the weather house and emerge in their specific type of weather - the male for damp or rainy weather and the female for dry and fine weather.
The figures are moved by an internal mechanism that retracts and expands depending on the level of humidity in the air. This moves a plate on which the figurines sit and determines which one emerges from the house.
Discover the history of German weather houses here.
Do the products on Erzgebirge.co.uk include a warranty?
Yes, all of our high-quality products have a free two-year warranty. If you have any queries or problems, please get in touch.